A Loved One Has Died


Gene Krause - Owner
Licensed Funeral Director & Embalmer

I’m so sorry that you’ve lost someone special to you. We hope that you will find this section of our website helpful in such a difficult time.

If you need to talk directly with one of our Funeral Directors please call us at 780.532.2929 - we are available 24/7.

When a death occurs in a hospital or similar care facility, the nurses and staff will usually handle the initial arrangements, such as contacting the attending physician and Oliver’s Funeral Home.

When a “sudden/unexpected” death has occurred at home, call 911.

If your loved one was under the care of a physician and his or her death was expected call the appropriate doctor or home-care nurse.

Whatever the circumstances of death, one of your first calls should be to one of our funeral directors here at Oliver’s. We are available to you 24/7, 365 days a year.

We will arrange a time that is convenient for you and your family to meet with one of our licensed Funeral Directors. We can meet here at our offices or in the comfort of your own home.

Our staff will help you make all the necessary arrangements, including receiving your loved one from the place of death (home or hospital) regardless of the hour or day, registering the death with the government, obtaining either a burial or cremation permit, looking after the details of the actual funeral service such as the location, minister/celebrant, music, memorial cards, flowers, cemetery arrangements, memorial luncheon and catering, as well as numerous other tasks.

Depending on your individual circumstances, you may need to contact some of the following people and places: your pastor or minister, place of worship, immediate and extended family members, and place of employment. Ask for the assistance of other family members in making these calls.

Please be assured that our family and people here at Oliver’s will be there to help and support you with compassion and understanding every step of the way.

That is our promise to you.

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